FAQ

01. How do I book a ride ?

You can book your ride through our website, email rimo@rimotours.com, WhatsApp +201115421083 or by calling our 24/7 call center +201060600786

02.What are the payment methods ?

We accept Cash, PayPal, Payooner and much more.

03. Where will be the driver waiting ?

If you are arriving in Terminal 2 then the driver will be waiting outside gate 7, If you are arriving in Terminal 3 then he will be waiting outside Gate 4 and If you arriving in Terminal 1 then he will be waiting right outside the gate holding a name sign.

04.What is the cancellation policy ?

You can cancel free of charge up to 3 hours before the time of your pickup.

05. Are the published prices per person or per car ?

All the prices are final and are per-car

 

06. MY FLIGHT IS DELAYED WHAT SHOULD I DO ?

No need to worry, our drivers track all the flights and In-case of any delays we will be responsible of waiting you free of charge.

07. What is the maximum waiting time ?

The maximum waiting time is 60 minutes for International Arrivals and 45 minutes for domestic arrivals. Additional costs may be added In-case of any delay.

08.What are the different modes of payment you support ?

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